Our editorial rule is that every factual statement about a broker must be traceable to a public record or to a test we ran ourselves, and that readers can always tell which of the two it is.
How is content produced?
Broker profiles are assembled from brokers’ legal documents and regulators’ registers, then checked line by line against the register before a row is marked verified. Drafting tools, including AI, may be used to prepare text; a person on our team is responsible for everything published.
How do you handle negative information?
We report regulatory penalties and warnings with a link to the regulator’s notice. We describe what the record says and avoid conclusions the record does not support.
Can brokers influence what you publish?
Brokers may send factual corrections with evidence. We correct errors of fact and keep our own assessments. Brokers do not see reviews before publication.
How do you treat user reports?
We read every report sent through the contact page. We publish only what we can verify, and we do not publish user reviews at present.